Privacy Policy

You're agreeing to this policy when you sign-up for the services offered by CCIPL/SumzZ. Therefore please read this privacy policy carefully to understand how we handle your information. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

Last modified: 15th August, 2023

Thank you for choosing to be part of our community at Chacko Cyriac Infotech Private Limited (CCIPL). We recognise that privacy and intellectual property rights are important to our users. This Privacy Policy applies to all products, services and websites offered by CCIPL through the SumzZ program, including www.sumzz.com, collectively known as CCIPL/SUmzZ “services”.

The types of data we may collect directly from you include:

  • Name
  • Log-in credentials as part of your profile
  • Age
  • Address
  • Email address
  • Phone number
  • Billing address
  • Information about purchases or other transactions with us
  • Information about your customer service interactions with us
  • User-generated content you provide us, such as when you comment on content on the Services, respond to a survey request, review a class, or participate in the public forums
  • Any other information you choose to directly provide to us in connection with your use of the Services

We collect and store only the billing address and related data necessary to create the invoice. If you make purchases, the payment data (such as a credit card number and the security code) are stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

When you use our website, we collect and analyse information such as your IP address, browser types, browser language, operating system, software and hardware attributes (including device IDs) referring and exit pages and URLs, the number of clicks, pages viewed and the order of those pages, date and time of use, content watched, total minutes watched, error logs, and other similar information about how you use the website.

When you use the Services, we and our service providers may automatically collect general location information (e.g., IP address, city/state and/or postal code associated with an IP address, city/state) from your computer or mobile device.

CCIPL/SumzZ processes personal information only for the purposes described in this Privacy Policy including:

  • Providing our services, including the display of customised content.
  • Ensuring the technical functionality of our network.
  • Auditing, research and analysis in order to maintain, protect and improve our services.
  • Developing new services.
  • Marketing our services.

CCIPL/SumzZ may process personal information on our servers in India and in other countries. In some cases, we process personal information on a server which may be outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.

Option to opt out

When you sign up for our service, you will be asked to provide personal information. We will not use sensitive information for purposes other than those described in this Privacy Policy, unless we have obtained your prior consent.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of your personal information for those other purposes.

The customer will only be contacted by CCIPL/SumzZ to inform them of anything involving their payment.

The provided information such as the user’s name, class, school, and country etc might be seen by other logged-in users under certain modules only if you choose to. There is an option to enter a display name instead.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some CCIPL features may not function properly if your cookies are disabled.

You can decline to submit personal information to any of our services, in which case CCIPL/SumzZ may not be able to provide those services to you.

Information sharing

CCIPL/SumzZ only shares personal information with other companies or individuals associated with it. They provide a variety of services to us, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services. They are however, prohibited from using your information for other purposes. The information is in the form of aggregated, non-personal information, such as the number of users from a geographical location etc. Such information does not identify you individually. Anyhow, we require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

From time to time, we may disclose aggregate/anonymous Information about use of our services, such as by publishing a report on usage trends. The disclosure of such data is unrestricted.

If CCIPL/SumzZ becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Retention of Your Information

We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

Information security

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to SumzZ via the Internet.

We restrict access to personal information to CCIPL/SumzZ employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Accessing and updating personal information

When you use CCIPL/SumzZ services, we make good faith efforts to provide you with access to your personal information, either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves for the information requested to be accessed, corrected or removed.

Children's Privacy

The Services are intended for children between the ages 6 to 16. If the services are to be used, purchases are to be made. And this would require access to payment methods held by the parent. This would be taken as parental consent. However, if we become aware that we have inadvertently collected “personal information” (as defined by the United States Children’s Online Privacy Protection Act) from children under the age of 13 without valid parental consent, we will take reasonable steps to delete it as soon as possible. Similarly, if we become aware that we have collected data from an EU resident under the age of 16 without parental consent, we will take reasonable steps to delete it as soon as possible. We will comply with other age restrictions and requirements in accordance with applicable local laws.

Enforcement

CCIPL/SumzZ regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or CCIPL/SumzZ’s treatment of personal information by contacting us through this web site or by writing to us at:

CCIPL, 4th Floor, AC Estate, Janatha Junction, SA Road, Vytilla.Kochi. 682019.

When we receive formal written complaints at this address, it is CCIPL/SumzZ’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between CCIPL/SumzZ and an individual.

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any additional questions or concerns regarding this Privacy Policy, please contact us contact us at the following address, or by email or phone.

CCIPL, 4th Floor, AC Estate, Janatha Junction, SA Road, Vytilla.Kochi. 682019.

Email: info@sumzz.com

Ph: 91-484-2304391